{"id":272,"date":"2013-06-03T14:37:37","date_gmt":"2013-06-03T22:37:37","guid":{"rendered":"http:\/\/www.outofajam.net\/blog\/?p=272"},"modified":"2013-06-03T14:44:21","modified_gmt":"2013-06-03T22:44:21","slug":"could-not-find-ppoe-server-or-im-travelling-and-my-mac-went-insane","status":"publish","type":"post","link":"https:\/\/www.outofajam.net\/blog\/2013\/06\/03\/could-not-find-ppoe-server-or-im-travelling-and-my-mac-went-insane\/","title":{"rendered":"Could not find PPoE server, or: I&#8217;m travelling and my Mac went insane"},"content":{"rendered":"<p>From time to time, I get an emailf rom clients on the road about a specific problem. I&#8217;ll paraphrase:<\/p>\n<blockquote><p>When I left my house, my perfectly well-behaved Mac went completely mental and pops up gibbeirsh sounding messages what seems like ever two seconds. These messages are always saying the same thing, something about &#8216;A PPPoE server cannot be found TECH BLAH BLAH BLAH&#8217;<!--more--><\/p><\/blockquote>\n<p>This is followed by a variety of pleas for help.<\/p>\n<p>Here&#8217;s the deal: I&#8217;ll bet anything these are folks who don&#8217;t have a wireless router, or any kind of router at home, and connect directly to their DSL modem. This is increasingly unusual in todays world, which is also why a great many people aren&#8217;t too helpful in explainging what&#8217;s going on.<\/p>\n<p>When your computer is configured to connect directly to a DSL modem, it dutifully sends off a username and password to the internet service provider in order to connect. In the more normal situation of connecting to a wireless router, the router handles that job, and your computer is strictly responsible for connecting to the wireless network.<\/p>\n<p>When you travel, you&#8217;re most likely using publically available wi-fi, instead of your home connection. However, since your Mac is configured to try and initiate it&#8217;s own manual connection when it needs internet services, it keeps trying to communicate to a modem first, and only when that fails does it fall back on the wireless signal, aka wifi.<\/p>\n<p>So! What can you do? You&#8217;ve got a couple of options.<\/p>\n<ol>\n<li>First, go to the Apple menu in the upper left hand corner (I swear, just about everything I write starts with that).<\/li>\n<li>Then, click on System Preferences, and in the Preference window, click on &#8216;Network&#8217;.<\/li>\n<li>From there, click on the little gear icon in the lower left hand corner. That&#8217;s the universal Mac symbol for &#8216;do more stuff than we could cram into menus in buttons&#8217;.<\/li>\n<li>Choose &#8216;Set Service Order&#8217;<a href=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.21.54-PM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-thumbnail wp-image-277\" title=\"Screen Shot 2013-06-03 at 2.21.54 PM\" src=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.21.54-PM-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/a><\/li>\n<li>In that window, drag WiFi to be at the top of the service Order, and PPoE after it.\u00a0<a href=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.30.16-PM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-thumbnail wp-image-276\" title=\"Screen Shot 2013-06-03 at 2.30.16 PM\" src=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.30.16-PM-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/a><\/li>\n<\/ol>\n<p>This, in theory, will tell the computer to check connectivity via WiFi first, and the PPPoE connection second, hopefully precluding that message.<\/p>\n<p>If that doesn&#8217;t work (and it may not, for a variety of reasons), you can also just do this when travelling:<\/p>\n<ol>\n<li>Apple Menu &gt; System Preferences &gt; Network<\/li>\n<li>In the window, select PPoE and click on the little gear icon.<\/li>\n<li>Choose &#8216;Make Service Inactive&#8217;<a href=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.31.30-PM2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-275\" title=\"Screen Shot 2013-06-03 at 2.31.30 PM\" src=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.31.30-PM2.png\" alt=\"\" width=\"287\" height=\"472\" srcset=\"https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.31.30-PM2.png 287w, https:\/\/www.outofajam.net\/blog\/wp-content\/uploads\/2013\/06\/Screen-Shot-2013-06-03-at-2.31.30-PM2-182x300.png 182w\" sizes=\"auto, (max-width: 287px) 100vw, 287px\" \/><\/a><\/li>\n<\/ol>\n<p>Bam! Your problems will go away. <span style=\"color: #ff0000;\">EXCEPT FOR ONE IMPORTANT THING.<\/span> You&#8217;ll have to set the service back to &#8216;active&#8217; when you get home, or you will be very cranky and sans internet.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From time to time, I get an emailf rom clients on the road about a specific problem. I&#8217;ll paraphrase: When I left my house, my perfectly well-behaved Mac went completely mental and pops up gibbeirsh sounding messages what seems like ever two seconds. These messages are always saying the same thing, something about &#8216;A PPPoE &#8230; <a title=\"Could not find PPoE server, or: I&#8217;m travelling and my Mac went insane\" class=\"read-more\" href=\"https:\/\/www.outofajam.net\/blog\/2013\/06\/03\/could-not-find-ppoe-server-or-im-travelling-and-my-mac-went-insane\/\" aria-label=\"Read more about Could not find PPoE server, or: I&#8217;m travelling and my Mac went insane\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[5,22],"tags":[11,51],"class_list":["post-272","post","type-post","status-publish","format-standard","hentry","category-technology-101","category-troubleshooting","tag-how-to","tag-network"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p1QPzl-4o","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/posts\/272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/comments?post=272"}],"version-history":[{"count":5,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/posts\/272\/revisions"}],"predecessor-version":[{"id":279,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/posts\/272\/revisions\/279"}],"wp:attachment":[{"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/media?parent=272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/categories?post=272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.outofajam.net\/blog\/wp-json\/wp\/v2\/tags?post=272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}