Data recovery

Residential

An obsolete Mac. Years of files.
All saved instead of gone.

Data recovery for Hannah Gustafson

Hannah Gustafson has spent her career helping Alaskans fund good ideas. She started at the Renewable Energy Alaska Project as an intern in the early 2000s and rose to Assistant Director; today she runs Elemental Consulting in Homer, writing grants and teaching grant-writing workshops on the Kenai Peninsula. Her whole working life — proposals, budgets, research, and years of photos — lived on one aging Mac.

When that Mac finally gave out, it went into the shop with everything still on it. The good news: as part of her plan with Out of a Jam, her files had been quietly backing up to the cloud all along. The bad news: a known Backblaze access glitch stood between Hannah and her backup — and a deadline-driven consultant can’t wait weeks for her working files. She left us a voicemail; we called back within the hour.

We diagnosed the access error the same day, then hopped on a remote session: set up a clean, secure user on a loaner Mac, restored her browser profiles and bookmarks across Firefox, Chrome, and Safari, and recorded a custom step-by-step video showing her exactly how to pull her complete archive onto an external drive. A few follow-up calls later, Hannah confirmed it herself: everything was back.

54 min

From her voicemail to a live callback

100%

Of her files recovered from cloud backup

Quote

“I have been working with Michael since he was a one man shop. From then until today, Michael and his team have always been able to get me out of a jam!”

Hannah Gustafson

Hannah Gustafson

Founder, Elemental Consulting

Let’s simplify your tech and
elevate your life.

Advanced AV workflows

Business

15 years of music.
Zero data lost.

David Stukenberg’s studio — advanced AV workflows

David Stukenberg has written, produced, and performed songs for himself and others locally, nationally, and internationally — from concert halls to old farm silos. From his 2008 debut Mountain of Pieces to his current work as Stükenberg, the catalog keeps growing: sessions, mixes, masters, and video spanning organ, mandolin, accordion, cello, and more.

It’s not much good to produce music for others if you can’t save your work — and when you’ve been doing it as long as David has, you have a lot of work to save. Audio and video projects are big, interconnected, and unforgiving: lose one session drive and you can lose someone else’s record.

For over 15 years, Out of a Jam Solutions has worked with David to understand, create, and refine workflows for data storage, access, and restoration — across both space and time. Data loss? Zero. Vibes? Endless.

15+

Years refining David’s AV and storage workflows

0

Files lost. Ever.

Quote

“Fifteen years of sessions, mixes, and masters — and not one file lost. That’s the whole job.”

Out of a Jam Solutions

Michael Miller

Founder, Out of a Jam Solutions

Let’s simplify your tech and
elevate your life.

Lynx School District Deployment

Education

School District Deployment
Lynx – Apple – LKSD

Deploying thousands of Apple devices is only part of the job. During this engagement, Out of a Jam Solutions prepared, enrolled, asset tagged, cased, documented, and organized 5,792 Apple devices across multiple student and staff deployment workflows. Every device was returned to its original shipping group with complete serial number and asset tracking, giving the district a deployment-ready inventory from day one.

Large deployments rarely go exactly to plan. Early in the project we encountered wireless infrastructure problems, DHCP failures, and MDM failures that fundamentally broke the process. Rather than treating these as customer issues outside our scope, we worked alongside district IT to troubleshoot, remediate, and redesign the enrollment workflow to make it work.

That deep engineering expertise continued after enrollment. We generated complete asset inventories, used the Jamf API to automate asset reconciliation, and produced import-ready datasets linking every asset tag with its corresponding serial number. The result wasn’t just the minimum checklist from the start; it was a clean, accurate Apple management environment that district staff could immediately begin administering. Our experience extends beyond device provisioning into Apple infrastructure, identity, networking, automation, and enterprise fleet management, allowing us to solve the technical problems that often determine whether large deployments succeed.

5,792

devices deployed

over 12 days

30

seconds per device

by the second

Quote

“Partnering with Out of a Jam Solutions was the peace of mind Apple needed for a remote district deployment being done professionally, on time, the Apple Way.”

Ron DeWitt

Ron DeWitt

Apple Sales Lead for the project

Let’s simplify your tech and
elevate your life.